Student Guide

Student Accommodation

High numbers of our full-time undergraduates' students live off campus, many of them in the communities surrounding the University. In addition to student housing in these communities, a variety of people live in the area: senior citizens, families with children and single professionals. Because University students constitute an important segment of the population in the surrounding area, the impact of students' conduct in the community is of major concern.

As far as the other community members are concerned, students represent the University, even when they are off campus. We ask students to be considerate of their neighbors; schedules may differ considerably from other residents' schedules. Also, please be aware of community issues such as noise, parking, waste management, property upkeep and alcoholic usage.

One of the biggest issues that the community members have is partying or noise. It is usually a neighbor who calls when a party gets too loud, moves outside or becomes too crowded.

Here are some suggestions if you are planning a social event:

  • Talk to your neighbors and landlords before planning a party. Give out your phone numbers so they can call you if it gets too loud.
  • Do not allow outsiders on the premises and limit guests to the minimum, if you invite guests you need permission from your agent/LSA. Make sure anyone consuming alcohol is 18 and older.
  • From time to time, go outside and check on noise level.
  • Discourage guests from wondering around your home or neighbourhood.
  • Clean up any mess from your party as soon as possible.
  • Keep all gates locked, as uninvited or unwanted guests might make their appearance

Rent Secure Subscribers

What kind of rental unit do you want to live in?

  • Apartment complex;
  • Room in private home;
  • Entire house.

What are your transportation needs?

  • Walking distance;
  • On a bus route or taxi route;
  • Close to shopping complex, library etc;

What are your privacy needs?

  • Private bedroom;
  • Share a room;
  • Share a bathroom.

What can you afford?

  • One-bedroom apartments tend to be the most expensive.
  • The closer the rental to campus, the more expensive the rent is likely to be.
  • Calculate the transportation costs when determining a budget.
  • Get quotations from the university and discuss the figures with our Office to make proper estimates.

What about furniture?

Most student accommodation with Levingston Student accommodation has the necessary furniture such as:
  • Ded;
  • Desk;
  • Chair;
  • Fridge; (communal)
  • microwave ;(in some accommodations)

Rent secure subscribers has an option to request for provision of the following as part of their package

  • bed;
  • desk;
  • Chair;

What are your security requirements?

  • What times are your classes (day/night)?
  • Is the route you have to walk between campus and your commune safe?
  • Is there a fence?
  • Is there security gates?
  • Is there burglar bars?

  • Complete a thorough inventory of your apartment/room.
  • Give a copy of the inspection form to Levingston Student Accommodation and keep a copy for yourself.
  • Communicate. It is important to communicate with Levingston Student Accommodation. Keep the lines of communication open.
  • Remember to respect each other's privacy.
  • Once you have moved into your new apartment, keep in mind that Levingston Student Accommodation is the managing agent of the property and can enter it to make inspections or repairs or to show the property to other prospective tenants.

It is important to develop a roommate "Rules and regulations": you, your roommate and your housemates need:

  • To read and study undisturbed in your rooms;
  • To sleep without interference from room-mates;
  • To respect each other's personal property;
  • To maintain a clean living environment;
  • To allow guests to be there, as long as they respect the rights of others;
  • To feel free from physical and emotional harm;
  • To perform each other traditional and religious activities considering others
Possible negative roommate/housemate situations
  • One tenant has his or her family or friends to stay over on a continual basis, which crowds the living situation.
  • One tenant is disruptive and the other tenant is not.
Things to consider
  • What are your study habits? Do you study with or without music? In the morning or at night?
  • What are your socializing habits?
  • What are your thought on cleanliness and neatness?
  • What are your thoughts on borrowing clothes and other personal belongings from each other?
  • What are your thoughts on hosting friends, boyfriends/ girlfriends and guests?
  • What are your thoughts on buying and sharing food?
  • Do you drink? Do you smoke? To what degree do you tolerate these behaviors?
  • What will be your housekeeping responsibilities?
  • Finally, how will you resolve differences?
Tips on how to reduce tension between roommates/housemates
  • Have a clear verbal or written understanding of each other's lifestyle, how the commune is to be managed and what is expected of each other, especially with regard to guests and noise
  • Have regular house meetings to discuss common house rules and discuss problems/issues among house mates.

  • Remember that an individual entering into any kind of rental agreement should make an effort to know all rights and responsibilities. Communicate with each other, it is important to be honest with each other.
  • Levingston Student Accommodation offers assistance through our office that can help you with tenant problems.

Follow these steps to begin the process:

  • Make a list of damages/repairs to your dwelling within 3days of moving in.
  • Submit a formal request by email to maintanace@levingston.co.za.
  • If you do not receive any response, feel free to visit our office.
  • Allow a reasonable time for Levingston Student Accommodation to respond to your request.
  • Rent secure subscribers can us the details by the manager of properties they are residing.

  • Always get check with the sponsor when they are paying for you accommodation.
  • If you have a written lease, find out your rights and responsibilities.
  • If something needs to be fixed, be sure of who will pay for it.
  • Give a written notice of what needs to be repaired and wait a reasonable amount of time for a response.

Exterior doors and windows

  • Be core wood or metal;
  • Fit the frame tightly;
  • Be well-lit;
  • Have hinges on the inside and not the outside;
  • Not blocked by trees or bushes
  • Have a deadbolt with a chain.
Keys
  • Protect yourself by never putting identification tags on your key ring or key holder. If your keys are ever lost, intruders will find you!!!
  • Never hide keys outdoors.
Keep your safety in mind
  • Keep all doors and windows locked.
  • Never let strangers into your home without proper identification, including maintenance, service or garden-and pool service.
  • Report to any suspicious activity as soon as possible.
  • Make sure all entrance ways and stairwells in your house or apartment are well-lit.
  • Do not automatically open the door when someone knocks. Ask who it is and do not hesitate to keep the door closed.
  • Be sure that your alarm system (if applicable) is working; check the batteries on a monthly basis.
  • Identify cleaning staff, maintenance, pool services and garden service. Do not allow any unknown people claiming to do any work on the premises as this is a tactic for criminals.

Please note that electricity consumption is limited per household.
Arrangements on prepaid electricity

  • One person in the commune should take responsibility for the prepaid meter and check, the units on a frequent basis to ensure that you don't run out of electricity at night or over the weekends. Should this happen, prepaid electricity can be bought at almost all trading stores.
  • If you buy your own electricity, make sure that you have the correct meter number with you as you will need the meter number before you can purchase electricity. The meter number can be found on the meter.
  • Notify Levingston Student Accommodation office well in advance if your electricity units are low, (do not wait until your last minutes), this will allow sufficient time to create and send you a new electricity coupon. Bear in mind that systems could be off line, sometimes for hours or days
  • Before leaving for school holidays make sure that the units the units on your meter are sufficient to last for the duration of your holiday.
  • This is very important as food in the fridge can spoil or rot and on your return you will be welcomed by a terrible smell or rotten meat etc.
Tips on how to save electricity
  • Switch off all lights that are unnecessarily on (e.g. outside lights).
  • Switch off electrical appliances when leaving your room or any other room in the commune.
  • DO NOT LEAVE YOUR HEATER ON WHEN LEAVING YOUR ROOM.
  • DO NOT USE APPLIANCES LIKE STOVES AND OVENS AS A HEATER.
  • Do not use heaters during peak hours of the day (e.g. 7-9am and 4-8pm).
  • Bar heaters and oil heaters are heavy on electricity AND SHOULD NOT BE USED, when purchasing a heater ask your supplier to advice you on cost effective heaters.
  • Limit shower and bath time to 10 minutes per person.
How to deal with continuous power failures
  • Unplug all excessive electrical appliances; overloading may cause continuous power failures. Avoid too many electrical appliances in your room.
  • Check the main switchboard and make sure no circuit breakers have tripped.
  • Check all electrical appliances and make sure no old or faulty appliances are plugged in as this can cause power failures. SHOULD AN ELECTRICIAN BE SENT ON YOUR REQUEST TO CHECK THE CAUSE OF THE PROBLEM AND IS FOUND OUT THAT IT WAS CAUSED BY FAULTY EQUIPMENT THE COST SHALL BE FOR YOUR ACCOUNT.

Cleaning Program All student houses/communes should have a cleaning service and a roaster of the days and times when cleaning services are done and by whom (roasters can be obtained from our offices)
All students should make the following contribution to general cleaning products for their own personal use such as:

  • Dishwashing liquid
  • Dish swaps
  • Pot crouches
  • Handy andy
  • Black refusal bags
  • Globes
Responsibility of cleaning staff
Kitchen
  • Clean surface area, sweep and mop floors, wash dustbin, clean stove and microwave.
  • Clean oven and fridge on a monthly basis
  • Dust. NO DISHES WILL BE DONE BY ANY CLEANING STAFF!
Lounge
  • Vacuum/mop and dust (move all furniture from walls) wipe light switches.
Bathrooms
  • Wash bathtub, scrub showers, clean mirrors, wash toilet.
Bedrooms
  • Cleaners are not allowed to enter or clean any rooms, if a student requires cleaning services they are welcome to make personal arrangements with the cleaner and will be responsible for the payment of such services.
Collection of Household Refusal Bags
Please be advised on which days refuse is collected in your area.
  • Ensure that all household refuse are ready for collection on these in the appropriate black refuse bags.
  • Refuse should be placed in the area in front of the commune outside the gate.
  • Uncollected refuse for long periods can cause insect and rat infestation, Levingston Student Accommodation will remove uncollected refuse bags and charge student accounts.
Rental Accounts/Payments
  • Bursary: It is the students' responsibility to ensure that their account is settled by their sponsor before the end of the contract. The student will be held liable for any outstanding balance.

Important Phone Numbers
Emergencies
To be assisted by the South African Police Service (SAPS), dial the telephone number 10111 from anywhere in South Africa. A call centre operator will answer the incoming call, take all necessary particulars and assign a flying squad patrol vehicle or the local police station to attend to the incident.

  • Netcare
  • Medi-Clinic
  • Legae
  • Akasia
  • Levingston Student Accommodation
    • Office: 012 793 0278
    • After hours: 071 555 7216/084 281 9900



    Application Requirements

    • You must have an original bursary letter from your bursary stating that they will pay for you (on bursary letter it must state how much they will pay for you for the year).
    • There has to be a contact number for your bursary as well as a stamp on it.
    • You have to bring the latest account from the university if you are not a first year.
    • You have to bring the latest results from the university.
    • Everything the bursary does not cover will be payable in advance by the student.
    • Make sure what the maximum amount is that your bursary will pay for accommodations before signing the contract. Do not exceed the maximum amount unless a working parent can pay the difference.

    Points to remember

    We want you to have a good experience at Levingston Student Accommodation. In order to ensure this, it will be helpful if you remember these points:

    • You have the ability to portray a positive image for yourself and your institution.
    • You are expected to act as a responsible and contributing member of your community.
    • Some of your neighbors could be key people in the fields you wish to enter. Poor relations with them could hamper an otherwise positive connection with your future.
    • We are here to ensure that your accommodation needs are taken care of so that you can focus on your studies.

    It is LSA'S best interests that we tell you what some of the consequences of disruptive behavior in our surrounding neighborhood could be.